Return Policy
Return Policy:
At Sage and Herbs, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer a hassle-free return policy to ensure your peace of mind.
- Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that are damaged, altered, or missing parts may not be eligible for return.
- Time Frame: You may return your item within [number] days of receiving your order. After this time period, we may not be able to process your return.
- Return Process: To initiate a return, please contact our customer service team at [contact email] to request a return authorization (RA) number. Once you receive your RA number, please securely package your item and include the RA number on the packaging. Ship the item back to us using a trackable shipping method.
- Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, we will process a refund to your original method of payment. Please note that shipping costs are non-refundable, and you will be responsible for return shipping fees.
- Exchanges: If you would like to exchange your item for a different size, color, or style, please contact our customer service team to arrange an exchange. We will do our best to accommodate your request, subject to product availability.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund as needed.
- Final Sale Items: Certain items may be marked as final sale and are not eligible for return or exchange. Please review the product description carefully before making your purchase.
If you have any questions or concerns about our return policy, please don't hesitate to contact us. Your satisfaction is our top priority, and we are here to help you every step of the way.
At Sage and Herbs, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer a hassle-free return policy to ensure your peace of mind.
- Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that are damaged, altered, or missing parts may not be eligible for return.
- Time Frame: You may return your item within [number] days of receiving your order. After this time period, we may not be able to process your return.
- Return Process: To initiate a return, please contact our customer service team at [contact email] to request a return authorization (RA) number. Once you receive your RA number, please securely package your item and include the RA number on the packaging. Ship the item back to us using a trackable shipping method.
- Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, we will process a refund to your original method of payment. Please note that shipping costs are non-refundable, and you will be responsible for return shipping fees.
- Exchanges: If you would like to exchange your item for a different size, color, or style, please contact our customer service team to arrange an exchange. We will do our best to accommodate your request, subject to product availability.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund as needed.
- Final Sale Items: Certain items may be marked as final sale and are not eligible for return or exchange. Please review the product description carefully before making your purchase.
If you have any questions or concerns about our return policy, please don't hesitate to contact us. Your satisfaction is our top priority, and we are here to help you every step of the way.